At THE SPIRIT WITHIN, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.  

Information We Collect

We may collect the following types of personal information:

  • Personal Information: Name, email address, phone number, shipping address, billing address.  
  • Payment Information: Credit card or debit card information (processed securely by our payment gateway).
  • Order History: Information about your purchases, including product details and order dates.
  • Account Information: Username, password, and security questions.
  • Communication Preferences: Your preferences for receiving marketing emails and notifications.

How We Use Your Information

We use your personal information for the following purposes:

  • Processing Orders: Fulfill your orders, process payments, and ship products.
  • Customer Support: Respond to your inquiries, troubleshoot issues, and provide customer service.
  • Account Management: Manage your account, process returns, and handle exchanges.
  • Marketing and Promotions: Send you marketing emails, newsletters, and promotional offers.
  • Improve Our Services: Analyze customer behavior to enhance our website and products.
  • Legal Compliance: Comply with legal obligations and law enforcement requests.

Sharing Your Information

We may share your personal information with the following third parties:

  • Payment Processors: These are used to process payments and prevent fraud.
  • Shipping Carriers: To ship your orders.
  • Service Providers: To assist with marketing, analytics, and other services.
  • Legal Authorities: To comply with legal obligations or law enforcement requests.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.  

Your Rights

You have the right to:  

  • Access: View and obtain a copy of your personal information.
  • Rectification: Correct any inaccuracies in your personal information.
  • Erasure: Request the deletion of your personal information.
  • Restriction: Limit the processing of your personal information.
  • Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.
  • Object: Object to the processing of your personal information.

By using our website, you consent to the collection and use of your information as described in this Privacy Policy.